A dedicated maintenance operating model with clear ownership
All maintenance plans
Monthly maintenance
ENTERPRISE
A dedicated maintenance environment for multiple brands, markets or mission-critical systems with a custom team and SLA model.
Submit an application
from$20,000 / month
Plan scope
What maintenance includes
Support across multiple brands, markets and systems
Dedicated team and reserved capacity
Custom SLA and escalation procedure
24/7 support by separate agreement
Disaster recovery planning and access control
Regular releases and infrastructure development
Executive management reporting
Potential outcome
What a client may receive
The examples below illustrate one month of work. Exact outcomes depend on system condition, priorities and task complexity after the audit.
Unified standards across multiple brands and regions
An agreed critical-incident and disaster-recovery process
Planned releases, migrations and complex infrastructure development
Regular reporting for owners and business leaders
Capacity planning
Example monthly allocation
This is an example, not a fixed estimate. Hours follow agreed priorities and unused capacity does not roll over unless the agreement states otherwise.
Capacity allocation is agreed after an infrastructure audit
A dedicated specialist team and release calendar are established
Critical systems receive separate SLA and escalation paths
How work begins
Audit
We review systems, access, risks and the current task list.
Priorities
We agree on the first month, SLA and outcome criteria.
Onboarding
We configure monitoring, the platform and workflow.
Maintenance
We deliver tasks, release changes and provide a report.
Important before onboarding
- Licenses, hosting and third-party services are billed separately.
- Large new products and work beyond plan capacity are estimated separately.
- Final scope, access and SLA are fixed in a proposal or agreement.
- 24/7 support is available only under a separate Enterprise SLA.
Start this plan
Leave your phone or Telegram and a short comment. We will complete an initial audit and confirm the maintenance format.